User's Guide _______________________________________________________________________
60 ___________________________________________________________________ M211372EN-D
Technical Support
For technical questions, contact the Vaisala technical support by e-mail at
helpdesk@vaisala.com. Provide at least the following supporting
information:
- Name and model of the product in question
- Serial number of the product
- Name and location of the installation site
- Name and contact information of a technically competent person who
can provide further information on the problem.
Product Returns
If the product must be returned for service, see www.vaisala.com/returns.
It is important to protect the product from damage during the return
shipment:
- Put the yellow transport protection cap on the sensor head, if
available.
- Pack the product in the original product package.
- If the original package is not available, wrap at least 2 cm of
protective material around each individual product, for instance,
bubble wrap or plastic foam.
For contact information of Vaisala Service Centers, see
www.vaisala.com/services/servicecenters.
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